We are happy to see you on our web page www.wufkids.com (further in-text "web page"). The owner of the website is LTD "Divdesmit četri" (further in-text "company"), registration number 40003474058, address Kabiles street 37, Mārupe, Latvia. If you have any questions about the web page or terms & conditions, please contact us using Contact form or write to use email to address [email protected]. The content of the web page is the property of the company, copying or republishing any information must be confirmed by the company. All rights reserved.

To ensure easy and convenient shopping, we have prepared a distance contract (see below).

WUF KIDS team wishes you to enjoy shopping!

The owner of the web page SIA "Divdesmit četri" registration Nr. 40003474058, legal address Kabiles iela 37, Mārupe, Latvia from one side (further used "Seller") and the person who places the order (further used "Buyer") from other side concludes the following contract:

DISTANCE CONTRACT

1. General terms.

- According to the order made in the web page Seller commits to sell and deliver goods to the Buyer;

- Basic information about the product, the product composition, care instruction, packaging, etc. are described for each product individually. Seller informs that information about the product can be changed without warning;

- Products listed in the webshop are made individually (made to order). Order processing time is 3 - 5 working days;

- Some products are "ready to ship". To know which products are ready, please contact Seller using the Contact form or writing to [email protected];

- In case there is a problem with delivery Seller contacts Buyer within 2 working day;

- Color of the products may slightly differ from photos due to different monitor settings;

- The prices for each product are shown individually. Seller informs that prices are variable, prices can be changed without warning.

2. Ordering.

- To place an order Buyer chooses the product, product size, and other variations and add them to the cart. To confirm order Buyer chooses option - Checkout;

- Correctness of the delivery information is Buyers responsibility;

- To make changes in the order Buyer must immediately contact the Seller using Contact Form or email [email protected];

- By ordering products Buyer confirms that he has read and understood product description, care instruction and all the other information that is written next to each product;

- If Buyer has any questions about ordering or order details please contact us using Contact Form or email [email protected].

3. Payment.

- When placing an order Buyer will receive the invoice in email address shown in the order form;

- Invoice is made electrically and valid without signature;

- Buyer pays order with bank wire transfer;

- Money transfer commission (if applied by Buyer bank) pays Buyer;

- Seller starts to prepare the order only after receiving funds in a Seller bank account.

4. Delivery

- Buyer can choose delivery options;

- In cases the product isn't in the Sellers warehouse, Seller sends order within 1 - 4 working days from the time the payment of the order is received in Sellers bank account;

- In case Buyer needs faster deliver / shipping, Buyer informs Seller to discuss faster shipping methods;

- Cost of the shipping depends on the Buyers selected shipping method:

                                                             - Delivery in the territory of Latvia to Omniva or VENIPAK parcel machine - 3.00 EUR (*free from orders over 70 EUR);

                                                             - Delivery in the territory of Latvia with VENIPAK courier - 5.00 EUR;    

                                                             - Delivery to the European Union countries with door to door delivery (DPD, DHL, EMS, GLS etc.) - 15.00 EUR;

                                                             - Furniture and large volume goods delivery in the territory of Latvia with VENIPAK courier - 10 EUR;

                                                            - Delivery outside European Union countries (DPD, DHL, EMS, etc.) - 30.00 EUR;

                                                            - Local pickup in shop Kr. Valdemāra street 43, Rīga, Latvia

* free of charge for goods that can be shipped to parcel machine

- Buyer must inform Seller in cases Buyer wants other shipping methods;

- In case of delayed delivery, Seller informs Buyer immediately;

- Seller is not responsible for delayed delivery which is caused by the delay of Buyer's selected delivery method service provider;

- Buyer is responsible to provide correct delivery information. In the case incorrect delivery information is provided and parcel is returned to the Seller by provider, Buyer must pay for delivery or pick up item from our store - Krisjana Valdemara street 43, Riga, Latvia;

- In case delivery method is collection from the store, 14 days right of withdrawal period starts from the time when Buyer have received confirmation that order is prepared for pick-up.

5. Cancellations and refunds.

- Buyer have the right to return or change the order within 14 working days from the time Buyer receives the order if: 

                                              - Products aren't used;

                                              - Products are packed in original packaging with original price tags;

                                              - The product is clean, not crumpled, or with other defects.

- To return order Buyer must fill the Return form - Return form;

- Buyer pays return delivery cost;

- Seller refunds Buyer within 14 days from the time the returned items are received;

- In case Buyer made changes in the products (individual sizes, patterns, etc.), Seller doesn't refund or cancel orders (Legislation - MK 255 22.punkts);

- It is possible to return goods also in our store Krisjana Valdemara street 43, Riga, Latvia. Before returning goods, please, fill the return form;

- If returned goods were bought with gift card, the amount will be refunded as gift card.

- Exchange in sizes / models / etc. are available in the store Krisjana Valdemara street 43, Riga, Latvia.

6. Privacy

- We take responsibility that Buyers private information (Name, Surname, Address, etc.) will not be given to third parties except in cases if the information will be demanded by law enforcement agencies;

- For processing order, accounting and delivery reasons Seller can ask you the personal data: Name, Surname, Address, Telephone number, e-mail address;

- Seller accounting is provided by company LTD Granteles which has access to your personal data. Your personal data is collected only in reason to provide legally correct accounting for Seller;

- Buyer provided personal data is stored in Sellers web page developer platform, Seller personal computer and in email address, All data is protected and accessible only with safe password;

- Personal data is kept for 5 years;

- Buyer have right to access their data, demand deleting personal data, correct personal data, demand to stop data processing, rights to object data processing, rights to cancel allowance of the processing data;

- We respect your privacy and we will never use your data in the way it could limit your rights;

7. Marketing

If you have any questions, don't hesitate to contact us.